What people
say about
Summit Rentals
4.9 stars from 258 Google reviews. Here is what customers say about our staff, service, equipment, repairs and rental process, including the reviews that told us what to fix.
Every review on this page comes from our Google profile, where you can read all of them.
Straight from our Google reviews, in our customers' own words, including the ones that weren't perfect. You can read all of them on our Google profile.
Staff
“The rental process was easy and the company is very responsive! Yuzzaleth was so helpful and communicative and the techs were very professional.”
“Great equipment, helpful and friendly staff! Way way better than renting at any box stores! Thank you Maria & Hector for good service!”
“Great prices and some of the coolest people I've met! The rental process is quick and easy! I'll definitely be back!”
“It was the first time I rented from summit rentals and I loved the customer service, the employees were very nice and easy to work with.”
“Great company to rent from kind & helpful on phone & in person. Great service on time & prices are Great!”
Service
“I was looking for a forklift and everybody was weeks out except for summit. They took care of me and delivered one right to my job site within one day.”
“I was on a job site and needed a scissors lift quickly. The scissors lift arrived two hour later - great customer service and fair pricing.”
“It was there early on delivery day and taken on pickup with no issues. I did not hear it on either day which was nice for me and neighbors!”
“Love that they send a tracking # to know once they are on way to deliver the equipment.”
“They communicate and work hard to meet your request. They are always on time and explain everything in detail.”
Equipment
“Provided great equipment that was clean, fully charged and ready to work, and kept me informed throughout the rental process.”
“The best working lift I've ever rented. And very good customer service”
“Easy to order, on time delivery and pick up and equipment was in perfect working condition. Can't ask for anything better!”
“Great service! On time! Equipment worked perfectly! I will exclusively use summit rentals!”
“Easy to rent with and great rental prices. Equipment is also newer.”
Repairs and issues
“Bobcat broke down the same day I rented it and the staff at summit were quick to respond and take care of the issue. … they offered a free day to make up for it.”
“Our office ordered the wrong lifts and these guys caught it before they left the yard! They called to verify and correct and we are able to keep our job schedule on track!”
“When I missed a rental deadline and started making calls hoping for a solution, Dan and his team stepped up and made it happen.”
“When unexpected rain delayed our project, Summit Rentals was very accommodating and easily extended our rental.”
“Super easy process! Amazing price! Excellent assistance with loading! I highly recommend using them in the future. Especially if it is a last minute (emergency) rental!”
Process
“Everything was able to be booked online so no annoying phone calls or being put on hold.”
“All costs were clear and up front. The weekend set up is great for residential rentals.”
“They make renting equipment very easy and straight forward. I would highly recommend them to anyone.”
“My first rental with Summit Rentals was very good. They were professional and answered all my questions.”
“Easiest rental I have ever done!”
Reviews that help us grow
Not every rental goes perfectly. These are reviews under 5 stars, quoted as written. We read every one, reply to each on Google and use them to decide what to fix next.
“The rental process was very smooth and pick up and drop off was easy but be wary. Their equipment is quite beat up and barely in working condition. I had a few issues with my rentals that made using them less than ideal especially when they charge so much…”
“They make it simple and easy. Only 4 stars because pricing is not as competitive as it used too.”
“The service was awesome received early. Only reason for 4 stars instead of 5 is lights where not working.”
Common questions
Does Summit Rentals have reviews I can read?
Yes, on our Google Business Profile, where you can see all of them rather than only the ones we chose to quote here. The link to it is at the top of this page.
What should I do if my rental went badly?
Call the yard at (602) 900-1845 before you write anything, because we would much rather fix a problem than read about it, and most things are fixable the same day.
How do I know the rates on this site are real?
Because all of them are published. Every machine, every term, every delivery band and every add on sits on the rate sheet, so you can check the quote you are given against the page before you agree to it.
Rent something and judge it
Book online in about 2 min, or call the yard and we will tell you what fits the job before you pay for it.
Talk to a Summit representative
Tell us the job, the access route and the ground conditions. We will tell you which machine to take before you pay for anything.
Call (602) 900-1845